[Opinion] GenAI tools, "control trap" and decision-making

Opinion piece by Prof. Othmane Benmoussa of the Euromed Polytechnic School published on Medias24

GenAI tools, "control trap" and decision-making

Artificial intelligence technologies are developing massively and becoming specialized by application domain, directly or indirectly encouraging managers to take advantage of them.

These generative AI tools would help leaders make better decisions, but can also cause problems by pushing managers to act according to a control-only style, beyond any contextual consideration.

Research suggests that managers should be particularly cautious with generative AI when problem solving impacts employee well-being and working conditions. In such cases, interaction with generative AI can create a psychological distance between managers and the affected employees that must be properly managed.

This opinion piece proposes solution pathways for managers for better use of GenAI in decision-making.

⤵️ To read the full article, click on the following link:  
https://medias24.com/chronique/outils-genai-control-trap-et-prise-de-decision/